Privacy


Hotpge.com"s privacy policy committed to safeguarding your privacy.

Welcome to Hotpge.com"s privacy policy. We have developed this policy as part of our commitment to protecting your privacy, while providing a valuable and personalised service. We want you to feel confident about the privacy and security of you personal information. This policy applies whether or not you choose to register for Hotpge.com services.

We collect personal information about you when you register with Hotpge.com and if you buy advertising products or mailing lists as a business.

When you register with Hotpge.com we ask for details about yourself because we want to ensure that we give you a service that's tailored to you. We ask for as little information as possible in order to make it quick and easy to process. The information that you give us isn't sold on to other companies and we a serious and dedicated commitment to the security of your information.

Click on the following to see the relevant section.

Collected information
  • What information do I give you as a user of Hotpge.com?
  • What information do I give you as a customer / adviser of Hotpge.com?
  • Why do you need my e-mail address? Stored Information
  • Do you store information on my browsing activity, and can I be identified from it?
  • As an advertiser, do you store information on me? How we use cookies
  • What is a cookie?
  • How do you use cookies and what information do you collect about me?
  • What is a web beacon?
  • How to manage cookies on our website Disclosing information and consent
  • Will Hotpge.com disclose the information you collect to other parties?
  • Do you sell my details to other companies?
  • If I have given my consent, can I change my mind? Security
  • Is my information secure?
  • Can anybody who's using Hotpge.com access my personal details?
  • Is my information available to any companies who partner with Hotpge.com to provide products or services? User Access
  • Can I access my personal information at any time?
  • Can I change or correct any details I have given you? Third party links privacy organizations
  • Does Hotpge.com belong to any privacy organisation?
  • I would like some more information about privacy organisation. Registration If you register with us, we ask you for a small amount of information. We do this so that when you return to Hotpge.com we can instantly recognize you and give you access to your address book. Details we collect may include:
  • Forename and surname;
  • E-mail address.

    During your session as a registered user we use a cookie to store an encoded version of your Hotpge.com user ID so that you can access your address. If you have cookies disabled on your browser you will not be able to use Log in as a registered user.

    What information do I give you as a customer / advertiser of Hotpge.com

    Registration


    Registering your company details enables us to give you private access to details we might be holding for you,

    Like account information. We only collect the minimum information required to identify you and to ensure that we provide you with appropriate information. Details we collect may include:
  • Forename and surname;
  • Company name;
  • Company address;
  • Telephone number;
  • E-mail address.

    Orders.


    When you order an advertisement or domain name on Hotpge.com we need to know a little bit about you. This enables us to process and fulfill your order, or contact you in case of a query. Details we may collect include:
  • Forename and surname;
  • Company name;
  • Position;
  • Company address;
  • Telephone number;
  • E-mail address.
  • website

    Why do you need my e-mail address?

    We need your e-mail address to give you security. AS a registered user, you have to enter a password to access your Hotpge.com address book no one else can access it and if you forget your password, we can e-mail it to you. We also use your e-mail address to confirm your order details to you.

    If you do not have an e-mail address or you do not wish to disclose it, we offer an alternative password retrieval process during registration.

    We might also use the information you have given us to bring you important news such as functionality changes to the Hotpge.com site or new services and special offers you might find valuable. This is only sent to users who have chosen to opt in when registering, and each time we e-mail you, you can choose not to be sent any further messages from us. We will also guarantee not to "spam" you with annoying, irrelevant e-mails.

    Email is an essential communications tool but the creative and the delivery are nothing without quality email addresses.

    E-Mailing solutions.

    With its database of over 100.000 business listings, Hot page Directories is the leading business data provider in Thailand. Hot page Directories have unique experience in servicing the business environment with accurate and up-to-date information - in a variety of formats.

    Hot page Directories has been collecting opt-in business email addresses. Working with the lates technology Hot page Directories have now enhanced their Business Information product portfolio to include email Marketing Solutions for Business.

    Over 250,000 business to business 100% verified, opt-in email addresses
    Precise targeting - using profile information from the Hot page Directories Database.

    The frequency of emails sent to individual companies is strictly limited
    Tracking - full visibility of your success
    Relationship building - permission-based communication

    Email is a highly cost-effective method of communicating with customers and prospective customers alike. The response rates are typically higher than using traditional routes and the results are almost immediate. Combine these factors with the highly personalized nature of email and you have the beginnings of a successful campaign.

    Stored information

    Do you store information on my browsing activity, and can I be identified from it

    During your search session on Hotpge.com we will store the information requested. This is to enable you to search other types of business without having to re-enter the location every time. This information is only retained while you are searching and will not be kept once you have left Hotpge.com. We also collect anonymous information on your activity while logged into Hotpge.com such as:
  • IP address;
  • Browser type;
  • Access times;
  • Referring URL.

    There is no way you can be identified as a result of your browsing activity on Hotpge.com.

    We only examine browsing activity to monitor aggregated site traffic and analyze it. This gives us information to help us improve the relevance of the services we offer you.

    We may also provide anonymous statistics about users to reputable third party vendors, but these will not include details that would allow the recipient to identify you.

    As an advertiser, do you store information on me?
    Yes, but we only store information that we need to operate effectively, and it is stored securely in our main database.

    How we use cookies

    What is a cookie?

    A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer hard disk so that the website can remember you.

    Cookies can help a website to arrange content to match your preferred interest more quickly. Most major websites use cookies. Cookies can not by themselves be used to identify you.

    A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number. Two types of cookies are used on this website-session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser until you leave the site, and persistent cookies which remain in your browser for much longer (though how long will depend on the lifetime of the specific cookie).

    Find out more about cookies

    How do you use cookies and what information do you collect about me? Session cookies

    We use temporary / session cookies in the following ways:
  • Within Hotpge.com to store your locations during a search session;
  • Within registration to enable access to your address book. Persistent cookies Persistent cookies are used on Hotpge.com in the following ways:
  • To track aggregated usage and the number of unique, anonymous users;
  • To manage advertisement serving and to ensure the same advert is not shown to frequently;
  • Within research surveys, to ensure you are not invited to complete a questionnaire too often or after you have already done so.

    We do not link cookies to information you have provided during registration.

    If you don't want a cookie to be created on your PC, web browsers like Netscape Navigator and Microsoft Internet Explorer provide the option to disable them. However, you might not be able to take advantage of the full functionality of our website if you do.

    Find out more how to disable cookies.

    Sites linked to Hotpge.com may also use cookies. Please check the individual privacy policies of such sites to find out more.

    What is a web beacon?

    A web beacon-sometimes referred to as a clear GIF (Graphics Interchange Format) or pixel tag is a line of code that we have installed on some of our pages to help us learn more about how our visitors interact with the content and services that we offer, and to count the traffic to different areas of the website. A web beacon is a 1x1-pixel tag that is invisible to you and doesn't affect the content you see.

    This helps us provide a better service to you allowing us to understand which areas of the site are more popular with visitors than others. Web beacons are not used to collect any personal information about you. But allow us to gather aggregated information about the use of our site. Hotpge.com pages may also contain web beacons inserted by our advertising agency so that we can measure the effectiveness of other websites. Web beacon files enable our agency to recognize a unique cookie on your web browser, which in turn enables us to learn which advertisements bring users to our website. The web beacon only records a limited amount of information that includes the cookie number, the page ID the time and date the page was accessed, it does not contain name, address, telephone number or e-mail address.

    Find out more about web beacons.

    How to manage the use of cookies on our website You can manage the cookies in the cookie folder of your browser. You can either delete cookies from your cookie folder once you have left our site, or you can set your preferences before you enter our website.

    Deleting or rejecting cookies may impair your experience of our website. You may not be able to access some pages or complete some transactions securely. Find out more about deleting and rejecting cookies.

    Disclosing information and consent.

    Will Hotpge.com disclose information about me to other parties?

    Not unless it is necessary for the operation of the site. We may also disclose personal information if it is legally required, or to enforce our conditions of use and other agreements, or to protect and defend the rights, property or safety of Hotpge.com users or others.

    Do you sell my details to other companies?

    No, Hotpge.com does not sell user information to other companies. We may occasionally use the information we collect to send you details of offers or services that we think you might be interested in, but only if you have opted in during the registration process. These offers can be provided by a third party, but will always come from Hotpge.com. Each time we e-mail you, you can choose not to receive any further messages.

    If I have given my consent can I change my mind?

    Yes, you can change your mind at any time by accessing your profile on Hotpge.com and changing you preferences.

    Security

    Is my information secure?

    Yes, we take the security of your personal data extremely seriously. We have implemented technology and security policies designed to protect the personal data under our control. We also follow strict security procedures. This covers the storage and disclosure of any information you have provided, and the prevention of unauthorized access.

    Any credit card details you pass on to us are encrypted using a secure socket layer (SSL). SSL is an industry standard for data encryption and is one of the best ways to ensure Internet messages are not intercepted. Older browsers can not use SSL, so you will need Netscape Navigator 3, Microsoft Internet Explorer 3, or later versions of these browsers.

    Can anybody else who is using Hotpge.com access my personal details?

    No. All personal information given to Hotpge.com secured and stored away from public access. Credit card information is encrypted before any transaction takes place.

    Is my information available to any companies who partner with Hotpge.com to provide products or services?

    Yes, Hotpge.com may use partners to ensure the effective operation of our site. These companies have access to your personal information under our strict supervision.

    User access

    Can I access my personal information at any time?

    Yes. If you want to look at or update your information, you can access all the details you provide us with when you registered. You can change or delete anything at any time.

    Can I correct or change any details I have given you?

    Yes. You can make changes to any information you gave us when you registered. Just access your profile and change your details as required.

    Third party links

    Hotpge.com contains links to other sites. We can not assume responsibility for any other sites content or information handling practices. We encourage you to review each sites privacy policy before entering into transactions with them.

    Privacy organisations

    Does Hotpge.com belong to any privacy policy?

    If you have any questions relating to this privacy policy or how we use the personal information we hold about you, please contact us at Hot pages.

    E- commerce & shopping

    Buying from us.

    If you wish to purchase anything from Hot pages or from our associate content provider organisations you may be asked to view conditions specific to that particular transaction at the time of purchase. Such conditions will be deemed to be incorporated into any contract relating to that purchase.

    Buying from advertisers and other third parties.

    Hot page may make available merchandise, products or services provided by third parties through Hotpge.com or links on Hotpge.com. You may be asked by a third party provider for information regarding yourself (such as credit card or other method of payment information).

    Before entering into any transaction to acquire merchandise, products or services from any third party provider made available through Hotpge.com or through any link on Hotpge.com please read the sections entitled "Disclaimer of Representations and Warranties" and " Limitation of Liability" in our Conditions of use. All aspects of Hotpge.com including any purchase of merchandise, products or services are subject to these conditions.

    Third party providers are solely responsible for the use of any information that you provide to them. We strongly suggest that you make whatever investigation or inquiry you feel is necessary or desirable before proceeding with any transaction (whether completed online or off-line) with any third party.

    Your transactions with any third party are solely between you and that third party and are subject to any terms and conditions that may apply to such transactions. You will be responsible for paying all charges you incur and applicable taxes,

    Before entering into any transaction to acquire merchandise, products or services from any third party provider made available through Hotpge.com or through any link on Hotpge.com please read the sections entitled "Disclaimer of Representations and Warranties" and " Limitation of Liability" in our Conditions of use. All aspects of Hotpge.com including any purchase of merchandise, products or services are subject to these conditions.

    Neither Hot pages nor any of its directors, employees, agents, sponsors, licensers nor the like makes any representation or warranty or condition, either express or implied to you regarding any:
  • Merchandise products or services made available through Hotpge.com or through any link on Hotpge.com nor the content, accuracy, completeness, legality, reliability, quality or suitability of any information provided by any third-party provider.
  • Information you may be requested to give to any third party or the security of such information.

    Accessing third - party sites

    While using Hotpge.com you will likely access third-party websites through search results displayed on Hotpge.com and links contained on Hotpge.com. Such third-party websites are not under the control of Hot page and Hot page is not responsible for the availability of such sites of their contents.

    Any links provided on Hotpge.com are for your interest or convenience only and do not represent or imply any endorsement by Hot page of such linked site. You acknowledge that the terms and conditions of use applicable to such sites govern the use of such third-party websites.

    Searches of the Wold Wide Web on Hotpge.com are conducted by an automated system. Hot page makes no representation or warranty, either express or implied as to the accuracy, currency, content or quality of such search results. Additionally, your searches of the World Wide Web using Hotpge.com may produce results or link you to sites that you may find inappropriate or offensive.

    Hot page shall not be responsible or liable, directly or indirectly for the accuracy, content, timeliness, completeness, legality, reliability, quality, suitability, merchantability or decency of any information, advice, content, service, product or merchandise contained in sites listed in Hotpge.com or linked to Hotpge.com.

    Mobile

    Conditions of use of Hot page mobile services.

    1. In these conditions:
  • Mobile Device" means any portable digital appliance capable of receiving the service;
  • Mobile services" or "Services" means the Hotpge.com by text from your PC service and the Hotpge.com by Mobile Internet service operated by Hot Page.

    2. Prior to using the Hotpge.com by Text from your PC Service. You are required to complete the applicable

    Registration process at the Hotpge.com website

    3. By using any of the Services you are deemed to have accepted these conditions.

    4. For the Hotpge.com by Text service, for Text information messages sent to you by this Service. The rates may be Viewed at http://www.hotpge.com/mrt.aspx or your use of the Hotpge.com by Text Services will be made by your network service provider.

    5. For the Hotpge.com by Mobile Internet Service you may be charged by your network service provider.

    6. Once you have sent a message to the Hotpge.com by Text from your mobile Service, or requested Text message to be sent from Hotpge.com by Text from your PC, you can not cancel the message from us and you will be charged for the use of the service.

    7. You acknowledge that any message material and / or data downloaded or otherwise obtained from the services is provided by us on an "as is" basis. Use of such material is at your own risk and we are specifically not endorsing or associating with any particular person or business that may be featured within the Services.

    8. You further acknowledge that you are only entitled to use the service for your own personal use. Intellectual Property Rights subsist in materials that may be sent to you may not redistribute broadcast, retransmit, and store or make a compilation of such material.

    9. You recognize that the services may, from time to time, be adversely affected by events outside our control. We will make reasonable endeavors to ensure uninterrupted supply of the services. We will however be under no liability for any error in, or delay in, or failure in transmission of the services.

    10. The services are subject to the limitations of the enabling technology on which they are reliant and may be adversely affected by network performance and other operational factors beyond our control, including without limitation, congestion, network coverage, dropped connections, the performance of your Mobile Device and the maintenance of secure network connections. We accept no responsibility if you do not receive the services for any of these reasons. These terms and conditions do not affect your statutory rights.

    11. In no event shall we be liable for indirect, incidental, or consequential damages, including, without limitation, loss of income, data, or other information, even if we have been advised of the possibility of such damages. In no event shall our liability exceed the price paid for either of the services.

    12. We will not be liable to you in any way for failures, defects or delays in the delivery of the service which are caused by one or more of the following reasons:

  • Your Mobile Device does not support either of the services;
  • For the Hotpge.com by Text from your PC service you have provided an incorrect access number for your Mobile Devise or other incorrect information before ordering the service;
  • For the Hotpge.com by Text services your message mailbox is full and has no additional memory to receive the Text from Hotpge.com.
  • Your Mobile Device is out of range or for some other reason cannot be contacted;
  • You accidentally erase a Service provided to you.

    13. If we believe that there has been a breach of these terms and conditions we reserve the right to immediately and without notice withdraw or bar the service.

    14. We reserve the right to change these conditions and the standard rates for the services at any time at our sole discretion without prior notice. By continuing to use the services you will be deemed to have accepted the varied conditions or rates, which will be posted on Hotpge.com/legal/mobile. We reserve the right at any time to cancel, modify or supersede the services if, in our sole discretion, the services are not capable of being conducted as specified in these conditions.

    15. Any personal data you supply to us will only be used and retained by us for the purpose reasonably associated with the provision of the service. Any personal data will only be disclosed by us to your network service provider or where disclosure is required by an applicable regulatory or government body where any of your actions have breached these conditions of use or where we are required by law to disclose this information. Personal data may be used by us in an aggregated form to monitor or evaluate the services.

    16. The law in Thailand shall govern this Agreement.

    E-Mail Messaging.

    You are permitted to use this service to send an e-mail message to the person, firm, company or other organisation identified.

    By using this service you are deemed to have accepted the following conditions of use:

    1. You will not use the service for any unlawful purpose or other purpose that is malicious whether to us or to the intended recipient. We consider that a message is abusive if as a result of its content, the frequency of use, the size of message or any combination of these things there is a resultant adverse impact on us or on the recipient of the message.

    2. You recognize that the service may, from time to time, be adversely affected to ensure uninterrupted supply of the service. We will make reasonable endeavors to ensure uninterrupted supply of the service. We will however be under no liability for any error in, or delay in, or failure in transmission of the service.

    3.The service is subject to the limitations of the enabling technology on which it is reliant and may be adversely affected by network performance and other operational factors beyond our control, including without limitation, or responsibility if a message is not delivered to the intended recipient or is lost or corrupted. These terms and conditions will not affect your statutory rights.

    4. In no event shall we be liable for indirect, incidental or consequential damages, including, without limitation, loss of income, data, or other information, even if we have been advised of the possibility of such damages.

    5. If we believe that there has been a breach of these conditions we reserve the right to immediately and without notice withdraw or bar the services whether generally or to you in particular.

    6. We will treat the content and existence of messages as confidential.

    However, due to the limitations of the enabling technology on which this service is reliant we cannot guarantee absolute security. Further, we reserve the right, in appropriate circumstances, to scan messages manually and automatically store messages. Any personal data you supply to us will only be used and retained by us for purposes reasonably associated with the provision of the service. Personal data and messages will only be disclosed by us where disclosure is required by an applicable regulator or government body where any of your actions have breached these conditions of use or where we are required by law to disclose this information. Personal data may be used as in an aggregated form to monitor and evaluate the services.

    Cookies FAQ

    Produced in conjunction with the;

    1. What is a cookie?
    2. What is a browser?
    3. What does my browser do?
    4. So how do cookies get onto my browser?
    5. Are all cookies the same?
    6. What are session cookies used for?
    7. What are persistent cookies used for?
    8 What information is in my cookie?
    9. So what can't cookies do?
    10. How do I manage my cookies?
    11. What are web beacons and clear gifs?
    12. What is P3P, and how does it affect privacy?
    13. How does P3P help me with cookies?
    14. What else can I do to protect myself when online?

    1. What is a cookie?

    A cookie is a small file that computers receive when they access certain websites. These files are text-only strings that are entered into the cookie file or "memory" of the browser on your computer. They typically contain the name of the server that the cookie has come from, the lifetime of the cookie, and a value.

    The value of the cookie is usually a randomly generated unique number. The server, which sets the cookie, will use this number to recognise a user who returns to a site or goes to the following page. When websites recognise their users in this way they can provide customized services.

    It is bad practice for any personal data such as name, e-mail address or credit card number to be "saved" or "logged" in a cookie. Cookies can only be read, and therefor used, by the server that issues them.

    3. What is a browser?

    Remember that if you use a different computer in different locations, e.g. at work and at home, you may use a different browser for each. For more information, please see the CNET Glossary definition. (See also FAQ 5 and FAQ 8 on how to set the cookie controls in the browser you are using on your computer.)

    Remember that if you use a different computer in different locations, e.g. at work and at home, you may use a different browser for each. For more information, please see the CNET Glossary definition. (See also FAQ 5 and FAQ 8 on how to set the cookie controls in the browser you are using on your computer.)

    A Browser is the program or software you install on your computer that enables you to navigate from website to website, or from web page to web page, and to read the content that is presented. Common browsers include Internet Explorer 6, Netscape 6 and AOL.

    4. What does my browser do?

    When you type an address of a web page (e.g.www.hotpge.com into your browser, that web page is stored on a server ready and waiting to be delivered. Every web page that you request via your browser is created for you in response to your request. Thus what you request with your browser is not a web page, but a list of requests to get content from the various servers on which the content for that page is being stored.

    It is rather like a recipe for a cake-you have a list of ingredients (requests for content) that make a cake (web page), when put together in the correct order, as soon as you move onto the next page, the page that you have seen "disappears". This is what creates the dynamic nature of websites.

    Different companies may deliver the content required to make up the page. For example, the main content of the website might be provided by the company that owns the website, but that company may contract with third parties to provide complementary content such as photo or video content, weather reports, stock and share price tickers etc. For each piece of content, your browser will use the relevant code request on the list of ingredients to call the right server and get relevant content.

    Each request for content will involve the sharing of the following information:

    1.The IP address, of your browser. Your Internet Service Provider (ISP) or employer will allocate this to your browser when you log on to the Internet using their services. It is usually allocated on a temporary or dynamic basis, i.e. it is only allocated to your browser for the duration of hat session online.

    Without an IP address, a server would not be able to send you the content you have requested because the server would not be able to locate your browser. This means that in any request for online content, there are at least two IP addresses involved the IP address of the server(s) where the content is stored, (which is included in the address of the web page, e.g.

    Each request for content from a server is recorded in a log file. The log file generally includes the date and time of the request, the IP address to which the content was sent, the cookie ID, the type and version of the browser to which the content was sent, the cookie ID, the type and version of the browser to which it was delivered, and an identification code for the content sent.

    http://www.hotpge.com and the IP address of a browser to the computer to which the content is to be delivered. A request also involves the IP addresses of any other computers in the transaction chain, such as your ISP's proxy server.

    2.The "http" part of the request will also be shared. It may indicate to the server storing the content the type and version of the browser to which the content is to be sent and the type and version of the operating system that is being used. This is important for ensuring that the content you have requested is compatible with and can be "seen" by your browser.

    A site will typically use a session cookie because the servers that the pages are held on can recognize your browser from the pages that you request. This ensures that you can move from one page to another quickly which is particularly important for e-commerce sites where you need to move the goods that you have selected to a shopping cart, and then go to a virtual checkout desk to pay. You can decide whether to allow your browser to accept these types of cookies by changing the settings. For more information, please see FAQ 5 and FAQ 9.

    4. How do cookies get on to my browser?

    As explained in FAQ3, every time your browser requests the content for the web page that you want to look at, it must exchange some information with the sever on which that content is stored. A cookie may be involved as part of that information sharing. This is how it works:

  • You type http://www.hotpge.com into your browser to make a request for content.
  • If this is the first time your browser has requested content from this sever, the server will send the requested content to your browser (see FAQ 3) along with a cookie (see FAQ 1), which will be stored in the cookie folder of your browser.

    If you have requested content from this server before, and have accepted a cookie (see FAQ 5 and FAQ 8 on how to accept or reject cookies), when your browser requests the content from the server, it will include the cookie ID previously set by that sever in the request.

    5. Are all cookies the same?

    There are two different types of cookies:

  • Session cookies are temporary cookies or unique IDs that are associated with your browser for the duration of a visit to a site. Once you have left the site, the session cookie ID will appear to be a completely new visitor. There will be nothing about your browser that lets the site know that you have visited before (see FAQ 6) Persistent cookies remain on a visitor's browser for longer than the visit to the website itself, although the length of time that the cookie will remain on your browser will depend on how long the cookie user has programmed the cookie to last (see FAQ 7).

    6. What are session cookies used for?

    Cookies are a standard way of enabling a web server to remember your browser.

    A site will typically use a session cookie because the servers that the pages are held on, they can recognize your browser from each page that you request, thus ensuring that you can move from one page to another quickly. This is particularly important for e-commerce sites where you need to move the goods you have selected to a shopping cart, and then go to a virtual checkout desk to pay. You can decide whether to allow your browser to accept these types of cookies by changing the settings.

    We may occasionally use session cookies to improve your user journey by recognising when you have seen certain information pages that you would only need to view once and ensuring that your journey is not interrupted by consequent visits to such pages within a session. For more information, please see FAQ 5 and FAQ 8.

    7. What are persistent cookies used for?

    A persistent cookie enables a website or server to remember you on subsequent visits and can offer ongoing services or functions.

    For example, on hotpge.com we may offer you the ability to store a location, On your first visit, you may choose to set as your preferred location and our site may record that preference in a persistent cookie set on your browser. When you revisit the site, it will use the cookie to ensure that the content is set to your preferred location. You can decide whether to allow your browser to accept these types of cookies by changing the settings. For more information, please see FAQ 5 and FAQ 8

    8. What information is in my cookie?

    Some sites do "write" personal information about you into the cookie that they set on you browser, but they can only do so if you have provided them with that personal information in the first place. If they do include your personal information in your cookie, it should be encrypted so that it cannot be read by anyone who has access to your browser and therefore the cookie folder of your browser.

    It depends on how the website or third party has set up their cookie feature, but generally the value of your cookie will be a randomly generated string of characters. This is because the cookie user does not need to know specifically who you are, for most purposes, It is enough just to remember that it has seen your browser before.

    If a website wants to include information about you in a cookie, or wants to link a cookie with personal data about you, they will need to comply with existing data protection legislation. This means that they must inform you about this use of your name or credit card details when you provide them with the information, and they must also provide you with an opportunity to stop that happening.

    If a website wants to include information about you in a cookie, or wants to link a cookie with personal data about you, they will need to comply with existing data protection legislation. This means that they must inform you about this use of your name or credit card details when you provide them with the information, and they must also provide you with an opportunity to stop that happening.

    For example, a website selling books might set a cookie on a user's browser with the value "1234". On their server, they may have a file that tells them that user "1234" is who has previously bought legal textbooks from their site. This means that next time the site "sees" cookie ID as "Hello Hotpge, today we are offering discounts on legal text books. Please click here for more information".

    9. So what can't cookies do?

    Cookies are just a string of text; therefore they cannot look into your computer and find out information about you, your family or anyone else.

    10. How do I manage my cookies?

    There are a number of mechanisms for managing the use of cookies. If you use different computers in different locations, you will need to ensure that the browser on each computer you use has been adjusted to suit your cookie preferences (see FAQ 8).

    You can delete any cookies that have been installed in the cookie folder of your browser. For example, if you are using Microsoft Windows:

  • open Windows Explorer;
  • click on the "Search" button on the tool bar;
  • type "cookie" into the search box for :Folders and files";
  • select "My computer" in the " Look in" box;
  • click "Search now";
  • double click on the folders that are found;
  • select any cookie file;
  • Hit the delete key.

    In Internet Explorer 3.0, go to the "View" menu, then to "Options', then to "Advanced". Check the box that says "Warn before accepting cookies". Then go into your cookie directory (usually c:\windows\cookies) and delete all the files you have there. Once you delete these files, you will have no more cookies, and you will be prompted every time a website attempts to send a cookie to your system. At that time, you can choose to either accept or cancel the cookie.

    Hotpge.com accepts no responsibility for users deleting cookie files from their machines, and cannot help troubleshoot problems arising from such actions.

    All browsers enable you to set your cookie preferences before you begin surfing the Web.

    If you are using Netscape Navigator 3.0, go to the "Options" menu, then to "Network preferences" and then to "Protocols". Check the box that says "Show an alert before accepting a cookie". Then go into your Netscape folder (usually c:\program files\navigator) and delete the file called "cookies.txt." Under Windows 95, you could also use the "Find" portion on the start menu to find the file called "cookies.txt".

    If you are using Netscape 4.0+, go to "Edit" on the menu bar, click on "Preferences", click on "Advanced", and tick the box that says "Warn me before accepting a cookie". Now go to your "Start" button, click on "Find", click on "Files and folders"; type "cookies.txt" into the search box that appears, and click "Find now". When the search results appear, drag all files listed into the "recycle bin". Now shut down and restart Netscape.

    In Internet Explorer 4.0, go to the "View" menu, then to "Internet options", then to "Advanced". Tick the box that says; "Prompt before accepting cookies". Then go into your cookie directory (usually c:\windows\cookies) and delete all the files you have there. Once you delete these files, you will have no more cookies, and you will be prompted every time a website attempts to send a cookie to your system. At that time, you can choose to either accept or cancel the cookie.

    If you are using Netscape 6.0+, go to "Edit" in the menu bar, click on "Preferences", click on "Preferences", click on "Advanced", and select the "Cookies" field. Now tick either the box that says "Warn me before accepting a cookie" or "Disable cookies". Click.

    In Internet Explorer 5.0+, go to the "Tools" menu, then to "Internet options", then to the "security" tab. Highlight the "Internet" zone (selected by default). Select security level "high" for this zone. Click on "OK". Then go into your cookie directory (usually c:\windows\cookies) and delete all the files you have there. Once you delete these files, you will have no more cookies and your browser will no longer send or receive new cookies.

    11. What are Web beacons and clear gifs? Whenever you request a web page, your browser will request the content from the various addresses or servers it is being stored on. A web beacon (or web bug) may be one of the "ingredients" that is included in the components that make up the page that you have requested. Rather than requesting some Text, an image of an advertisement content that you can see it may simply request a 1x1 pixel tag (a.k.a. a clear GIF, which stands for Graphic Interchange Format).

    This 1x1 pixel tag is invisible to you. It works in the same way as any other request or, if this is the first time that your browser has requested content from the server, a cookie may be returned with the 1x1 pixel tag (see FAQ 4). They are invisible because they are transparent images that are used to record specific activity on a website or on a web page rather than deliver content.

    Web beacons and clear GIFs are used by websites their purpose will depend on what it is that the site wants to understand about how its visitors interact with their pages, for example, on Hotpge.com we may use a web beacon to allow us to count individual pages of the site that have been accessed and produce reports to help us understand which content is popular with users.

    Because a web beacon is really a request for the content included in the make up of the web page that you have requested, it is not possible to opt out of or refuse their use. However where they are used in conjunction with cookie Ids, they may be rendered ineffective by either opting out of the use of the cookie or by changing the cookie settings in your browser (see FAQ 5). Hotpge.com does not use web beacons in conjunction with cookies.

    12. What is P3P, and how does it affect privacy

    P3P (Platform for Privacy Preferences) is a method is a method being developed by the World Wide Web Consortium, that will enable you to control, at a machine level, how websites use personal information about you. In simple terms, website owners will be able to translate their site privacy policy into a machine-readable language that can be read by the latest version of browsers (see FAQ 2).

    You will be able to set your privacy preferences in your browser before you begin to surf the Internet (see FAQ 19). As you request content via your browser, the server the content is stored on will send the content to your browser together with a privacy policy that your browser can read. Before your browser shows you the page, it will match the privacy promises in the privacy policy with the preferences that you have set in your browser. If there is not a match you will be alerted so that you can decide whether to proceed or not. For a more detailed explanation of this ongoing project, please visit the Platform For Privacy Preferences (P3P) Project.

    13. How does P3P help me with cookies?

    The latest versions of browser technology, Internet Explorer 6 and Netscape 6 are P3P capable. This means that they are capable of reading privacy polices at a machine level. However, they have only been developed so far with the capability of allowing you to manage your preferences in relation to cookies. This means that before you start surfing, you can decide how you want to manage both first party and third party cookies (see FAQ 8).

    Internet Explorer 6
    Click " File" on the toolbar of the browser.
    Click " Internet options" on the "Tools" menu.
    Click the "Privacy" tab.
    Move the sliding bar up or down to set how high or low you want your privacy preferences in relation to the use of first and third party cookies.
    Click "OK".

    Having set you privacy preferences, you can check the privacy practices of any site or page that you are visiting:

    Click "File" on the toolbar of the browser.
    Click "View".
    Click "Privacy report".

    This will show you a box indicating all the cookies (see FAQ 1) and GIFs (see FAQ 6) that are being delivered with that content. You will see which ones have been blocked because their privacy practices do not match the privacy setting in your browser, and which ones have been accepted because their privacy practices do match your privacy preferences.

    Netscape 6.2

  • Click "Edit" on the toolbar of the browser.
  • Click "Preferences".
  • Click "Privacy and security".
  • Click "cookies".
  • Select your preferences.
  • Click "OK".

    Having set your privacy preferences, you can make site by site privacy decisions:

  • Click "Tasks" on the toolbar of the browser.
  • Click "privacy and security".
  • Click "Cookie manager".
  • Select your preferences for the use of cookies on the specific website that you are visiting.

    Any time that you wish to delete any stored cookies:

  • Click "Tasks" on the toolbar of the browser.
  • Click "Privacy and security"
  • Click "Cookie manager"
  • Click "View stored cookies".
  • Select an individual cookie and either click "Remove cookie", or to delete all stored cookies, click on "Remove all cookies".

    14. What else can I do to protect myself when online?

  • Before entering any personal data such as an e-mail address or credit card details, check the privacy policy of the site you are visiting. If there is no privacy policy, go elsewhere.
  • Do not provide more personal date than you are comfortable with. If you feel the questions are too intrusive, go elsewhere.
  • Think before putting your personal details on a public site such as a bulletin board or chat room. Set up a different e-mail address for such uses. Use anonymising technology or services. See Anonymizer.com for more information.

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